I can't hear audio or see live video. What should I do?

Google Chrome browser is recommended to view the auction. 

If the video display indicates Adobe Flash Player must be installed please click the option to "install". A new window will appear where you will need to select the option "allow". You may need to refresh the browser (Google Chrome Recommended) if it does not appear immediately after installation. The auction will start when the countdown clock ends.

The controls for audio and video are located in the top left of your screen. If they are displayed in blue, they are not enabled. Click to enable.

If you need assistance, or if this does not resolve your issue, call our Online Support Desk to speak with a live rep: 855-469-7272 Ext 731.